Anderson Abercromby Orthopaedic and Spinal Veterinary Referrals Surrey

INFORMATION FOR CLIENTS ON OUR CLINICAL SERVICES DURING THE COVID-19 PANDEMIC

As vets we have a duty to look after the health and welfare of our patients. We are now in a position where we have to do everything possible to protect the health of pet owners and our own staff particularly those who are most at risk. In view of this we are forced into making changes in the way we conduct clinical work to minimise the risk of COVID-19 transmission.

For the foreseeable future we will be restricting our caseload to emergency and urgent cases only. If your pet has an orthopaedic or spinal condition that is causing only a mild clinical problem we can advise on management during this time of crisis. If your pet is suffering a mild problem that deteriorates significantly please contact us by phone or email and we can decide whether we need to arrange an examination.

If we arrange to see your pet we will be following a protocol when you arrive at the Practice.

Before setting out on your journey

On arrival

At pet discharge

Follow-up examinations

By adhering to the above protocol we aim to continue to provide you with a service that also minimizes the risk of COVID-19 virus transmission. These are extraordinarily difficult times for everyone but we are continuing to provide you with a service and if you have any concerns we can always be contacted by phone or email.